Fulfillment Programs

Goldner Associates differentiates itself from other leaders in the industry with a unique, hands-on approach to managing fulfillment programs. While we offer all of the experience and capabilities needed to manage fulfillment programs at the highest level, we extend a small-company touch to our customers that may otherwise get caught up in the pass-the-buck big vendor environment.

At Goldner Associates, we partner with our customers to best represent their company’s image. Our customers have control of their program and the decisions to offer new items, seasonal, closeout and even running item specials. We have reports to help determine these factors, such as the item usage report, that outlines the item patterns over a specific period of time. This keeps all items up-to-date with industry trends and weeds out the slow moving and discontinued items.


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We strive to offer the best fulfillment services in the industry including some of the key features listed below:

  • Online capabilities - our feature-rich, proprietary web site platform has been continually enhanced through great client suggestions since 2001
  • High product quality - we surround ourselves with the best manufacturers in our industry and back it with a satisfaction guarantee
  • Information access - through extensive reports and our regular report card review, our customers are in the driver’s seat
  • Flexible controls - customers can set up the purchasing controls and branding compliance rules they want, assuring a smooth running program
  • Responsiveness - whether it is our friendly call center staff or same day shipping of goods, we treat every customer transaction with a sense of importance

Warehousing

We currently have a 9,000 square foot high-bay warehouse facility centrally located in Nashville, Tennessee. Our warehousing capabilities encompass fulfillment and distribution services for business-to-business and business-to-customer, which includes order processing, inventory management, product assembly and other large scale assembly services, logistics/transportation management and returns processing.

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